Terms of service

Terms & Conditions Last updated: June 2026

Overview

This website, banjaranindia.in, is operated by Vinayak Emporium Pvt. Ltd. Throughout this document, the terms "we", "us", and "our" refer to Vinayak Emporium Pvt. Ltd., trading as Banjaran. By visiting our website or placing an order with us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase.

We reserve the right to update these Terms & Conditions at any time. Changes take effect immediately upon being posted to this page. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age, or that you are accessing the website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.

2. Products & Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without prior notice.
We make every effort to display product colours, textures, and details as accurately as possible. However, the actual appearance of products may vary slightly depending on your device's screen settings. Banjaran is not liable for minor variations in colour or texture between product images and the delivered item.
All prices listed on the website are in Indian Rupees (₹) and are inclusive of GST. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time of checkout.

3. Orders & Payment

Placing an order on banjaranindia.in constitutes an offer to purchase. We reserve the right to accept or reject any order at our sole discretion — for example, in cases of pricing errors, suspected fraud, or unavailability of stock. If your order is rejected after payment has been made, a full refund will be issued.

We accept the following payment methods:

  • Credit and debit cards
  • UPI
  • Net banking
  • Digital wallets
  • Cash on Delivery (COD)

Cash on Delivery is available pan-India with a convenience fee of ₹100 per order. COD orders are subject to verification before dispatch. We reserve the right to cancel COD orders that cannot be verified or that show a pattern of non-acceptance.

Payments are processed securely through Razorpay. Banjaran does not store your card or banking details. By making a payment, you agree to Razorpay's terms of service.

4. Shipping

All orders are shipped pan-India. Shipping rates, delivery timeframes, and related terms are detailed in our Shipping Policy, available on our website.

5. Returns & Refunds

Our return and refund terms are detailed in our Returns & Refund Policy, available on our website. By placing an order, you agree to the terms outlined in that policy.

6. Intellectual Property

All content on banjaranindia.in — including but not limited to text, product descriptions, photographs, graphics, logos, and brand identity — is the exclusive property of Vinayak Emporium Pvt. Ltd. and is protected under applicable Indian intellectual property laws.
You may not reproduce, copy, distribute, modify, or use any content from this website for commercial purposes without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

7. User Conduct

By using this website, you agree not to:

  • Use the website for any unlawful purpose
  • Place fraudulent, speculative, or bad-faith orders
  • Misuse, share, or resell discount or promotional codes
  • Repeatedly place COD orders with the intent of refusing delivery
  • Scrape, copy, or reproduce any part of the website without permission
  • Attempt to gain unauthorised access to any part of the website or its systems
  • Upload or transmit any malicious code, virus, or harmful content

We reserve the right to suspend or permanently block access to any user who violates these terms.

8. Discount & Promotional Codes

Promotional codes are issued at our sole discretion and are subject to specific terms communicated at the time of issue. Unless stated otherwise:

  • Codes are valid for single use only
  • Codes cannot be combined with other offers
  • Codes cannot be transferred, resold, or exchanged for cash

We reserve the right to withdraw or invalidate any promotional code at any time

9. Accuracy of Information

We strive to ensure that all information on this website is accurate and up to date. However, we do not warrant that product descriptions, pricing, or other content is always error-free. In the event of an error, we reserve the right to correct it and, if necessary, cancel and refund any affected orders.

10. Third-Party Services

Our website is hosted on Shopify. Payments are processed through Razorpay. By using our website and making purchases, you acknowledge that these third-party platforms have their own terms of service and privacy policies, which govern their respective services. Banjaran is not responsible for the practices or content of these third-party platforms.

11. Personal Data & Privacy

Any personal information you provide through this website — including your name, address, phone number, and email — is collected and used in accordance with our Privacy Policy, available on our website. By using our website, you consent to the collection and use of your data as described therein, in compliance with the Digital Personal Data Protection Act, 2023.

12. Disclaimer of Warranties

This website and all products and services are provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the website is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Vinayak Emporium Pvt. Ltd., its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or any products purchased through it. Our total liability in connection with any order shall not exceed the value of that order.

14. Indemnification

You agree to indemnify and hold harmless Vinayak Emporium Pvt. Ltd. and its directors, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your breach of these Terms & Conditions or your violation of any applicable law.

15. Severability

If any provision of these Terms & Conditions is found to be unlawful or unenforceable, that provision shall be severed from the rest of the terms, which shall continue to remain in full force and effect.

16. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

17. Contact Us

For any questions about these Terms & Conditions, please contact us at:
Vinayak Emporium Pvt. Ltd. Kolkata, West Bengal, India 📧 info@banjaranindia.in

For order and customer support queries, please write to support@banjaranindia.in.