– You can place orders through our official website at [banjaranindia.in](https://banjaranindia.in/). We recommend creating a login for easy access to your order history.

– We accept returns/exchanges within 7 days from the date of receipt. Terms and conditions apply: customers should have a video of opening the package, and the product(s) should be unused, preserved in its original condition, with tags and packaging intact. Exchange/refund is initiated once the outfit is delivered to our warehouse and passes quality checks. The entire process takes 7 working days.

– Yes, Cash on Delivery (COD) option is available for all orders. Orders above INR 5,000 will need to be pre-paid.

– No, customers need to return the product return request generate by us.

– We charge a flat shipping fee based on product size, weight, and measurements.

– No, we currently do not ship internationally.

– Order cancellation is not available on our website/mobile application. Please send your Order ID to contact@banjaranindia.in or call us at +91-98313 14133 with your request.

– You will receive an order confirmation email/message after placing your order. If not received, please contact our support team at contact@banjaranindia.in.

– Our system does not allow orders for out-of-stock items. You can submit your email to be notified when sizes are replenished.

– Yes, our courier partner will attempt delivery up to two more times. Please inform our customer care team if you anticipate being unavailable.

– Please ensure the first wash is ‘Dry Clean’ only. Heavy embroidered items should only be dry cleaned. More casual items can be washed separately in cold water. Colors may vary due to hand dyeing methods. We cannot be liable for damage due to non-compliance with washing instructions.

– You may pay the courier executive in cash or using any payment option available with our courier partner.