Easy 7-Day Exchange Policy

At Banjaran, we prioritize delivering outfits that meet your expectations. However, we understand that there may be instances where a product does not entirely satisfy you. In such cases, we have established a exchange policy within 7 days to ensure your satisfaction.

Conditions for Exchange:

1. Damaged Products: While we maintain stringent quality control measures, if you receive a damaged product, we will gladly accept its exchange. (Required to send unboxing video)
2. Size Mismatch: Should you receive an outfit in the incorrect size, we are here to assist you in exchanging it for the right fit.
3. Dissatisfaction with Product: If for any reason you are dissatisfied with the product received, you may return it within 7 days of delivery. (Required to send unboxing video)

Exchange Guidelines:

– To facilitate a smooth returns process, we request that you retain the original tags, labels, and packaging of the product.

– Ensure the product remains unwashed and undamaged.

– Please note that shipping charges are non-refundable.

Special Considerations:

– Outfits acquired through special promotions, such as ‘Buy One Get One Free,’ are ineligible for return or exchange. However, products purchased during other promotional periods may be exchanged for a Banjaran Gift Card.

– Customized or altered outfits are tailored to individual specifications and therefore cannot be returned. However, we are happy to provide assistance with minor alterations.

Exchange Procedure:

– To initiate a exchange, please follow the designated return procedure outlined on our website.

– Exchange must be made separately from regular deliveries, and collection will be arranged at your convenience.

Non-Acceptance of Exchange:

– Request for Exchange will not be accepted for used or washed outfits, or if the original packaging is not provided.

– Customized outfits, exchange requested beyond the stipulated 7-day period, or items that have already been exchanged once are ineligible for return.

We strive to ensure a seamless shopping experience for all our customers, and our returns policy is designed to uphold this commitment. Should you have any further inquiries or require assistance, please do not hesitate to contact our customer service team at contact@banjaranindia.in or Call/WhatsApp at +91-9831314133.